January 2012
3 posts
3 tags
Interview with a M-Pesa User in Kenya
M-Pesa is a mobile-phone based money transfer service. Currently it’s mainly used in East Africa.
Here a short interview I did with a driver in Kenya about how he uses M-Pesa.
What do you use M-Pesa for? I can send money to my wife, and I can pay bills.
Can you also use it to pay at stores? Yes, you can, but I don’t do that. I mainly use it for transferring money.
How does it...
2 tags
UX Book Club Switzerland Review: "Mobile First"
The first UX Book Club Switzerland in 2012 took place in the new office of Ginetta in Zürich. Usually about 6 people attend one meeting. This time, there were 18 people attending - a new record! A lot of new people joined the book club. Whether it was due of the new platform we used (Meetup.com) or due to pure coincidence is not clear.
We discussed the book “Mobile First” by Luke...
1 tag
Viseca contact form #3: A form field with 2 parts
After post #1 and #2 about the contact form by the Swiss credit card company Viseca, there is still room for a third post: The form contains a form field for entering your credit card account number.
The account number normally starts with “1107” so you are tempted to enter a “7” in the first field. But the first field is not editable, it’s read only. So possibly the customer is supposed...