The hardest part of the Self-Check-In Terminal of Austrian Airlines is the beginning. Take a look at the screenshot below. On the left side (blue circle) there is written “Start by entering your ticket or you customer card”. Since I printed out my ticket and don’t have a customer card I was quite confused how to proceed.

A helpful Austrian Airlines employee showed me, that you don’t need to do one of the 2 things written on the left, but all you need to do is to touch the big picture on the right (red circle). Then you can enter your ticket-number and name and you are almost done with your check-in.

Conclusion: Areas which can be touched should be marked accordingly. A text “Touch here” would be enough to get you past the first step….